Help & FAQs

An online group card is a purely virtual greeting card that you can use to celebrate the occasions of your loved ones. The digital group card can be easily shared and signed by multiple people. You can send it to your colleagues, friends and family members. The greeting card you create is unique and can be filled with fun messages like photos, videos, emojis and GIFs.

Our greeting cards are digital, online-only greeting cards. You choose a card, purchase it, and have multiple people sign it by sharing the link. Once everyone has signed, you can send the group card to the recipient by sending the hyperlink yourself or setting a time to send it automatically.

You can find a detailed description above, under "How does Ocardoo work?"

The group greeting card can be signed by any number of people. There is no limit. The signatures can be as long as there is room on a single page. If that's not enough for you, you can sign more than once!

There are two options.

Option 1: Simply copy the link (button: "Copy link to editor") and share it manually with your well-wishers who are to participate in the design of the greeting card, e.g. by e-mail, WhatsApp, etc.

Option 2: You enter the names and e-mail addresses directly under "Invite congratulants to participate". The invitations to participate will be sent automatically via e-mail through Ocardoo.

You can see the invited people in the list at the bottom.

Nein – Deine Gratulant*innen müssen keinen Account anlegen oder sich registrieren. Lediglich die Eingabe von Namen und E-Mail-Adresse sind im ersten Schritt notwendig. Die Eingabe der E-Mail-Adresse dient dazu, dass ein Link an die angegebene E-Mail-Adresse versendet wird, um über den Hyperlink das Geschriebene eventuell zu korrigieren oder zu ergänzen. Nur über diesen Link kann der Gratulant im nachhineinen eine Änderung an dem eigenen Beitrag vornehmen. Du als Käufer*in der Karte kannst auch nachvollziehen, wer sich an der Grußkarte beteiligt. Die Informationen der Gratulant*in werden nur für deine Grußkarte gespeichert.

Yes - everyone who has access to the card can see what others have written. As a buyer of the greeting card you even have the possibility to delete all entries (no matter from whom). You can also move the entries, but you cannot change the content!

After purchasing your greeting card, you can unfortunately no longer change the motif.

Yes - you can. Simply select the desired number of recipients under "Number of recipients". However, if you need different motifs, then just take a look at our Paket-Modelle / Volumenpakete an.

Let your ideas run wild - there is no page limit. However, the recipient will receive only the filled pages. The blank pages thus disappear with the finished greeting card.

The greeting card can be sent directly via Ocardoo automatically by e-mail and/or by SMS via link. The greeting card is sent only in digital form via hyperlink.

There are also two options here!

Option 1: Manual

You can send the greeting card yourself (no matter when) via hyperlink. To do this, you activate the manual dispatch "I would prefer to send the Ocardoo greeting card independently!" and copy the link. You can send this link to the recipient yourself, e.g. via WhatsApp or e-mail.

Option 2: Via the system

You enter the email address and / or mobile phone number and schedule the automatic dispatch. The card will now be sent automatically via Ocardoo.

Sure! Once the greeting card is sent, you (customer) and the recipient can download the greeting card as a PDF file.

If you choose the basic model, you can add texts, photos, gifs and emojis. The premium model additionally offers the addition of audio and video files.

No, unfortunately that is not possible. If you are unsure, we recommend the premium model.

Only the people you share the link with will have access to your greeting card. Also our team will not look into your greeting card without your explicit consent. 

Your greeting card will never be deleted by us and will always be available online. In addition, you have the option to download the greeting card as a PDF file and keep it in a safe place.